Senior Sales Manager Los Angeles, USA

This is not intended as a comprehensive list; it is intended to provide a representative summary of some of the duties and responsibilities. Sales professionals may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

  • Develop and maintain strong relationships with current and prospective clients
  • Cultivate new sales leads to establish business
  • Sell and negotiate the full portfolio of services
  • Responsible for securing and maintaining new business
  • Provide quotes for current and prospective clients
  • Ability to make phone calls and spend in excess of four hours on the telephone every day
  • Proactively identify problems and implement effective solutions
  • Provide follow-up customer satisfaction with clients as needed
  • Achieve individual, team, and company goals
  • Work closely with all Managers to ensure customer freight is being moved cleared efficiently

General knowledge of brokerage operations such Customs clearance process, basic documentation requirements for entry, PGA requirements and clearance process, classification, trucking and delivery of goods, and post entry processes (duty payments, protests).

Core Competencies

Knowledge of Brokerage & logistics industry trade terms and trade lanes specifically China, South East Asia and North East Asia

Read, analyzes and interprets complex international regulations and procedures

  • Ability to work both independently and within a team
  • Extremely organized and detail oriented
  • Must possess a strong work ethic
  • Exceptional customer service skills with the ability to negotiate rates, sell services, and build professional relationships via telephone and email
  • Strong communication (both verbal and written), problem solving, and decision-making skills, negotiation, presentation and closing abilities

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