Frankfurt Branch Manager

Frankfurt Branch Manager Frankfurt, Germany

Midas Global are partnering with a global forwarder seeking a Branch Manager to join them within their Frankfurt office.

The position is will be a great opportunity for a senior leader to grow, and develop their skills to manage over 70 employees across a face paced, hard working operation.

Purpose of the position

The successful candidate is responsible for his/her actions and actions on the defined workplace, in particular for the timely, orderly and complete performance of all tasks arising in compliance with company & intra-group regulations, applicable regulations, guidelines and laws. He/she supports colleagues and superiors to the best of their ability and to the continuous improvement and optimization of workflows and processes.

Job Description on day to day Activities

• Organizes, shares and schedules the daily work
• Sets, communicates and monitors indicators of efficiency
• Identifies training needs and opportunities to develop a highly qualified functional department
• Ensures transactional and physical operations in accordance with customer requirements
• Manages and promotes team performance to maximize productivity
• Defines, implements and executes the operations strategy in the branch
• Directs and controls the transaction, customs and handling activities carried out
• Sets, communicates and follows KPIs to ensure continuous improvement of operations
• Ensures the achievement of budgetary performance by setting and monitoring clear objectives
• Ensures that operations are performed in accordance with customer requirements
• Develops a high-performance service culture within the export, import, customs and handling departments
• Drives the implementation of the Ops strategy
• Management and performance enhancement of AFR Capacity Management teams
• Ensures seamless communication and coordination with regional/global AFR management
• Coordinates end-to-end capacity creation at country level
• Ensures optimization of network procurement and implementation of all consolidation options
• Coordinates the analysis to identify the country-specific level of demand/supply, network planning and controlling
• Coordinates the control of the balance between supply and demand at country level, identifies and implements opportunities for improvement
• Ensures good relationships in day-to-day work with carriers at country level
• Sets internal rates for locally procured activities and checks the internal rates set centrally for your own country
• Escalates issues with local vendor performance to local vendors and Carrier Management AS needed
• Interacts with customers in coordination with sales

Responsibilities

• Manages and controls the performance of the team
• Maximize benefits through effective freight management
• Ensures compliance with global decisions (e.B process, carrier strategy)
• Coordinates the forecast of supply and demand in the branch
• Ensures the coverage and negotiates relevant returns(schedules, prices)
• Responsible for optimizing network procurement and consolidation opportunities
• Escalates problems with local airlines

Requirements & Qualifications

• Extensive knowledge of the freight forwarding business as well as knowledge of forwarding
• A measured track record in the role of human resources management/AFR Management (leadership, motivation and social competence)
• Demonstrates strong communication skills
• Excellent negotiating skills
• Strong problem-solving mentality
• Easily able to make well-informed decisions