Frankfurt Branch Manager Frankfurt, Germany

Midas Global are partnering with a global forwarder seeking a Branch Manager to join them within their Frankfurt office.

The position is will be a great opportunity for a senior leader to grow, and develop their skills to manage over 70 employees across a face paced, hard working operation.

Purpose of the position

The successful candidate is responsible for his/her actions and actions on the defined workplace, in particular for the timely, orderly and complete performance of all tasks arising in compliance with company & intra-group regulations, applicable regulations, guidelines and laws. He/she supports colleagues and superiors to the best of their ability and to the continuous improvement and optimization of workflows and processes.

Job Description on day to day Activities

  • Organizes, shares and schedules the daily work
  • Sets, communicates and monitors indicators of efficiency
  • Identifies training needs and opportunities to develop a highly qualified functional department
  • Ensures transactional and physical operations in accordance with customer requirements
  • Manages and promotes team performance to maximize productivity
  • Defines, implements and executes the operations strategy in the branch
  • Directs and controls the transaction, customs and handling activities carried out
  • Sets, communicates and follows KPIs to ensure continuous improvement of operations
  • Ensures the achievement of budgetary performance by setting and monitoring clear objectives
  • Ensures that operations are performed in accordance with customer requirements
  • Develops a high-performance service culture within the export, import, customs and handling departments
  • Drives the implementation of the Ops strategy
  • Management and performance enhancement of AFR Capacity Management teams
  • Ensures seamless communication and coordination with regional/global AFR management
  • Coordinates end-to-end capacity creation at country level
  • Ensures optimization of network procurement and implementation of all consolidation options
  • Coordinates the analysis to identify the country-specific level of demand/supply, network planning and controlling
  • Coordinates the control of the balance between supply and demand at country level, identifies and implements opportunities for improvement
  • Ensures good relationships in day-to-day work with carriers at country level
  • Sets internal rates for locally procured activities and checks the internal rates set centrally for your own country
  • Escalates issues with local vendor performance to local vendors and Carrier Management AS needed
  • Interacts with customers in coordination with sales


  • Manages and controls the performance of the team
  • Maximize benefits through effective freight management
  • Ensures compliance with global decisions (e.B process, carrier strategy)
  • Coordinates the forecast of supply and demand in the branch
  • Ensures the coverage and negotiates relevant returns(schedules, prices)
  • Responsible for optimizing network procurement and consolidation opportunities
  • Escalates problems with local airlines

Requirements & Qualifications

  • Extensive knowledge of the freight forwarding business as well as knowledge of forwarding
  • A measured track record in the role of human resources management/AFR Management (leadership, motivation and social competence)
  • Demonstrates strong communication skills
  • Excellent negotiating skills
  • Strong problem-solving mentality
  • Easily able to make well-informed decisions

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